Fully managed and stress free WordPress maintenance offers ongoing protection for your WordPress site. We are the housekeeping for your website – keeping things running smoothly and at optimum performance.
Support For Your Website
We understand the importance of a business website and essentially we understand the workings of a WordPress site, WordPress sites need to be maintained and finely tuned on a regular basis. Plugins need to be monitored for updates, along with the core theme updates and, not forgetting WordPress itself – new versions of WordPress are released continuously throughout the year.
We know that these updates can be overwhelming and worrying for Clients, especially if they may not have the right resources or team to fix any immediate issues. Its certainly not uncommon for updates to conflict with plugins causing errors or issues, if something goes wrong during an update it can cause panic and worry – and ultimately downtime to a company website.
Our WordPress maintenance support offers peace of mind to Clients that their website is being fully managed and maintained by a team of technical experts on a month by month or quarterly basis. We manage the theme, plugin and core updates, check overall site health including performance and vulnerability scans.
If Clients require additional support ie monthly website updates we are more than happy to tailor our maintenance packages to support additional/extra services.
What we offer
FAQs – What you may be asking . . .
We are able to work with any Client so long as their site is WordPress – no matter who you host with. If you are looking for a new website host and would like to have your site cared for and hosted with us so all of your site services are being managed in one place then speak to our team – we can set you up on our dedicated WordPress hosting and arrange for your site to be migrated over smoothly and efficiently.
We tailor our WordPress Maintenance packages to suit each individual Clients’ needs. Two companies can have very different needs depending on their site size, number of plugins, whether its an eCommerce site etc. If you want us to host your site, provide daily backups, and Plugin and WordPress updates, this would cost more per month than if we just performed some one off fixes.
Of course! Websites with advanced functionality like this require a greater level of support. eCommerce sites take more resources for us to manage and WooCommerce releases many major and critical updates, therefore we would need to ensure that any updates are monitored closely and that your website remains running smoothly without any hiccups.
Before we undertake any of the services offered on our monthly or quarterly support plans, a full back of your website and database will be undertaken, so in the unlikely event that a recent plugin or theme update becomes incompatible with your site, we can fully restore it in no time at all.
If you or a member of your team have added a plugin or theme to your site and there is an error with your website then please contact us so we can locate the last full back up of your site and restore it quickly and efficiently.
We use Direct Debit for our support services using Go Cardless. Once we have agreed the level of support that is required then we will send you a direct debit mandate with the confirmed monthly or quarterly charge.
Simply yes! We offer discounts for multi site owners on our Standard and just get in touch with our team for a tailored quote.
Absolutely not. We offer clear transparent pricing to our Clients and you may cancel your service anytime after the first billing period be it after the first month or the first year.
Yes we do!! Customer support is a high priority here. If you need to get in touch then call us 01795 394 255 or simply fill out the contact form here.
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